Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details.

You can track your order at any time through our tracking page:

https://valorelli.com/apps/parcelpanel

Please note that tracking updates may take between 3–8 business days to appear after your parcel has left our fulfilment centre.

Orders are processed within 1–3 business days.

Once dispatched, delivery within the United Kingdom usually takes 8–12 business days.

Estimated total delivery time is approximately 9–15 business days from the date your order is placed.

Yes, we accept returns within 30 days of delivery.

Items must be unworn, unused, and returned in their original condition.

Please note that return shipping costs are the responsibility of the customer.

To start a return, please contact us at support@valorelli.com with your order number and reason for return.

Once your request has been approved, we will provide you with return instructions and the correct return address.

Returns sent without prior approval may not be accepted.

We accept a range of secure payment methods, including Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay.

All payments are securely processed through our payment provider.

Once your returned item has been received and inspected, refunds are usually processed within 7 business days.

Refunds are always issued to the original payment method used at checkout.